Account deletion

Delete from the account that owns the library.

Kept lets a signed-in user initiate permanent account deletion inside the iPhone app without contacting support.

Effective September 20, 2026 · Version 2026-09-20

Delete in the app

  1. Open Kept and sign in to the account you want to delete.
  2. Open Profile, then Account.
  3. Choose Delete account.
  4. Read the consequences, type the exact confirmation phrase, and confirm permanent deletion.

The app removes the active account's private on-device library when the request is submitted and the service finalizes removal of account data. This action cannot be undone.

What is removed

Deletion covers the Kept account, profile, sign-in links, sessions, server library records, conversations, consent state, usage state, entitlement mapping, and retained private files associated with that account. Other accounts on the device are not targeted.

Limited pseudonymous audit, deletion-evidence, rate-limit, fraud-prevention, tax, or billing records may remain where law or safe service operation requires them. Third-party providers can retain their own records under their policies.

Subscription is separate

Deleting Kept does not cancel an Apple subscription. Cancel it separately in iPhone Settings → your name → Subscriptions → Kept if you want renewal to stop.

Cannot access the app?

Email kais.thedev@gmail.com from the address associated with your Kept account. Kept will verify the request before changing or disclosing account data.

For more detail, read the Privacy Policy.